Onboarding & Setup
Onboarding & Setup
We configure Dunner to match your receivables workflow, communication style, and follow-up rules — so overdue accounts are handled correctly from day one
- Expert support from Dunner
- Best follow-up workflows
Right from the start
Dunner is configured around your workflow to deliver the best results
Follow-up timing, conversation style, and account progression are set to match how your team manages overdue invoices — ensuring consistent, professional interactions from day one.
Built around your receivables process
What we set up for you
Every business handles overdue invoices differently.
Dunner is configured to match your internal workflow — so your team does not need to adapt to a rigid system or change how they manage receivables
Follow-up workflows
Define when overdue follow-ups begin, how often they run, and how accounts move forward.
Email and AI voice conversations
Set how Dunner communicates across both channels with the right tone, structure, and intent.
Brand-aligned communication
Ensure every interaction reflects your business — not a generic template.
Rules, timing, and escalation
Configure boundaries, follow-up frequency, and escalation logic so your team stays in control.
Get started quickly
A one-time setup that ensures long-term consistency
Your onboarding and AI setup ensures Dunner runs correctly from day one — without manual trial-and-error or inconsistent follow-up behaviour.
Start with a properly configured system
We set Dunner up to match your workflow, so overdue follow-up works the way your team expects — from day one.